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We’ll happily allow returns and exchanges for items in their original condition when:

If your purchase isn't the right fit for you, you have 30 days to ask for a new size and we'll send it your way ASAP! For these cases, you can check out our Exchange Process here.

If there’s something else wrong with your order, make sure your are familiar with our Returns Policy before moving forward. You can check out our Returns Process here.

Please do not return anything without letting us know first!

As for refunds, we usually work on a case-to-case basis, but here are our fundamental refund rules:

Loverbeauty does reserve the right to deny any return or refund request, but that’s just some legal lingo we need to add here just in case. Please, if there’s anything wrong with your order, give us a chance to make things right!